Activation limit reached for non-subscription Adobe desktop applications - Can anybody help (the support team cant)

As it seems impossible to deactivate the licence without the PC on which I installed the programm, I’m going to ask a solicitor what the legal situation is in Germany. I don’t believe it’s lawful in this country to refuse me access to the software.

Ich habe kein funktionierendes System mehr auf dem ich meine Lizenz deaktivieren kann, eines habe ich neu installiert und das andere ist durch einen Hardware defekt nicht mehr nutzbar. Also habe ich jetzt keine Möglichkeit mehr mein käuflich erworbenes Produkt zu nutzen?

Your license came with 2 activations. 

If both are used up, do you have access to another machine you can deactivate PS from?

If not, you’ll have to get a product with new codes.

https://www.adobe.com/products/photoshop-elements.html

System Requirements for PS Elements 2026:

https://helpx.adobe.com/photoshop-elements/system-requirements.html

Thank you for posting, ​@Oache86!

In addition to the helpful advice offered by ​@kglad please see 

for additional information on managing any remaining activations for Photoshop Elements 2024 in 2026.

As suggested by Kglad, you will need access to a previous installation of Photoshop Elements 2024, and the computer must be up to date enough to contact our servers and send the deactivation request.

there's now only one way to do that, now.  in the past, there were several ways including asking adobe support to reset your activation count, but that no longer works.

use the computers (if they exist, still run AND can communicate with adobe's deactivation server) with the activations and open an app > click help > deactivate. if you've already uninstalled the app before deactivating, but still have an operable computer, you can reinstall on that computer and then deactivate.

the big catch is can those computers communicate the deactivation with adobe's servers.