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jerry_guinn
jerry_guinn
Participant
July 13, 2014
Question

"Activation Limit Reached" - I Have Since Retired and Computer No Longer Available

  • July 13, 2014
  • 1 reply
  • 91 views

I previously purchased CS3 Design Premium and installed on computers where I worked. I've since retired and left the company, but before leaving I uninstalled all software that I had personally purchased (unfortunately, without deactivation). It has been several years, and those computers are no longer in service. I recently have a need to use the CS3 package, but cannot proceed because my activation code indicates that I've reached the limit of installations authorized. Is there anything that can be done to help me?

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    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    July 13, 2014

    If you contact Adobe Support by chat or phone they can take care of the deactivations for you as long as you can prove you own the license. 

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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