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Participating Frequently
July 30, 2025
Question

Activation of LR6 via disc on 2nd PC

  • July 30, 2025
  • 1 reply
  • 314 views

I am struggling to activate the user licence after downloading files from LR6 disc onto my new PC. After signing in to my Adobe account the activation fails when I click the license acceptance box. Please advise.

1 reply

mark_0239Author
Participating Frequently
July 30, 2025

Hi kglad, I've followed guidelines and still no luck. Screen goes blank when I agree to licence terms. I may have used a different email address on my LR account when setting up LR6 on old PC. When I logged into my Adobe account a month ago, using old PC, LR6 was listed as a product. When I now log in on new PC, it is no longer there. Thanks for trying to help me thus far.

kglad
Community Expert
Community Expert
July 30, 2025

you may need to use the email address used when purchasing or registering your lr.