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A
Anonymous
May 9, 2013
Answered

Activation problem of Illustrator CS2

  • May 9, 2013
  • 1 reply
  • 2519 views

Hi, i'm from IT of Brandt Italia S.p.A., we have 4 licence of Adobe Illustrator CS2 installed and actually utilized by users.

1 pc was broken last week, the hard disk failed and i cannot recover any data.

I'm installing another pc for the same user with the same programs that he was used on the previous pc, i'm using WinXP

I'm trying to activate Illustrator CS2 by internet, but don't work.

I have tryed to activate by phone, also don't work.

i have see on you site that this version is nomore supported, also the activation is not possible.

But different years ago i have buyed this version of software, is my rigtht to install and use it, i cannot spend money to buy a new version of the software because i cannot activate it legally.

surfing to your site, i see this page: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads&loc=it but i cannot download Illustrator CS2 version.

How i can resolve the activation problem? i cannot install another version, i have 4 users that have to work to same files with the same software version, i have no money to spend to upgrade, i don't care if the software version is old, works well fo me, i don't need any new feature.

thanks for your help

Mario Ghidelli from italy

    This topic has been closed for replies.
    Correct answer kglad

    the activation servers are no longer working for cs2.

    so, adobe has made available for licensed users like you, a version of you licensed software cs2 that does not need activation.  but it does need to be downloaded and installed:  http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

    use the serial number(s) at that link.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 9, 2013

    the activation servers are no longer working for cs2.

    so, adobe has made available for licensed users like you, a version of you licensed software cs2 that does not need activation.  but it does need to be downloaded and installed:  http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

    use the serial number(s) at that link.

    A
    Anonymous
    May 9, 2013

    thanks for reply, but in the page you link, i select Italian language version:

    https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads&lo c=it

    and i have an error "Error processing your request, We're sorry, we encountered an error processing your request"

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 9, 2013

    your link works for me (though i don't see illustrator after logging in).

    clear your adobe.com cookies or use a different browser.

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