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martinw26k
martinw26k
Participant
May 6, 2024
Answered

activation reset (renamed and moved to correct forum by moderator)

i need helpm with an activation count reset on Lightrrom 6. Can you help

[Personal information removed by moderator.]

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Peru Bob
Peru BobCorrect answer
Community Expert
May 6, 2024

Adobe support no longer resets activations for perpetual versions of Adobe software.
You need to go to Help > Sign out or Help > deactivate on an old computer.

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4 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
May 12, 2024

Legacy Lightroom 6 is no longer suported. Sorry.

 

MODERN OPTION:
Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
May 6, 2024

Adobe support no longer resets activations for perpetual versions of Adobe software.
You need to go to Help > Sign out or Help > deactivate on an old computer.

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    martinw26k
    martinw26kAuthor
    Participant
    May 7, 2024

    And if you have already signed out on that old computer?

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 7, 2024

    then there's an error somewhere or other devices that need to be deactivated.

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