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C
cuatrocruz
Participant
November 28, 2019
Question

Actualizacion Illustrator 2020

  • November 28, 2019
  • 1 reply
  • 636 views

Me funcionó solo 2 días el 2020. Ahora me tira ERROR 145. Solo puedo usar una version vieja, y no me toma los archivos que hice estos dias.

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1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
November 28, 2019

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. I would request if you can share a few more details like:

 

  1. The version of the Operating System.
  2. When exactly do you get this error?
  3. You can also refer to this help article https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

 

We're here to help, just need more information.

 

Regards

Rishabh

M
marcom81481764
Participant
November 29, 2019

Hello,

 

same problem here - as far as I interpret the first post.

 

CC downloads the update for Illustrator 2020, then, when it tries to install, ERROR 145 occurs.

 

I already tried to delete the files in C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml as the help suggests for ERROR 145. But when I try again, the same problem happens again.

 

Can't finish my work... Version 19 has disappeared...

Rishabh_Tiwari
Rishabh_Tiwari
Legend
November 29, 2019

Moving the discussion to Get-Started Community for expert help.

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