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Question

Add a new person to my plan? Operate her and my own computers independently

Forum|Forum|3 years ago
May 28, 2022
2 replies
316 views

I have an account. I also have a new laptop.

I know the policy about two computers are ok as long as two users are Not On them at the same time.

I want to add my wife to my plan, so that she can operate independently on her new laptop.

On my side, I want to make sure you have my new laptop.

I understand I have to pay for a new user, but I was wondering if there was a family type plan, as well?

I need to start ASAP as we are on a 4 month, SW U. S. trip and have thousands of images already.

Thanks.

This topic has been closed for replies.

T

Test Screen Name

Legend

In the new subscription world, you don't need to unininstall. Just sign out, then sign in with the other Adobe ID. Done!

John T Smith

Community Expert

Adobe does not have a family plan, and a subscription may not be shared

Each person must have his/her own subsbscription

http://www.adobe.com/legal/licenses-terms.html

M

MD MillerAuthor

Known Participant

Thank you John.

I do want my wife and I to operate individually with our own accounts, but see our situation.

Need to know how to accomplish this.

Situation is:

Me

Adobe Member w/LR/PS Subscription

Apps Not Installed (was using ON1 for the last two+ years}.

Have a New Laptop that probably does not appear in account.

I want to download and install the LR/PS package on my new laptop.

My wife

When I went to ON1, she alone used my LR/PS on her computer.

I had uninstalled it from my computer, in prep for installing ON1

Wants her own account.

Already has LR installed and operating.

Has her own computer.

Needs to open a new account, but her computer is already recognized.

Anyway, we want to have our individual accounts.

I need to install the apps. I have an account.

She does not need to install the apps. She does not have an account.

Michael<West Hartford, CT>

John T Smith

Community Expert

First https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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