Inspiring

Question

Adobe 32 bit causing Mac shutdown problems

Forum|Forum|5 years ago
April 26, 2021
4 replies
1482 views

I am running Big Sur and the latest PS, Br & Lr classic. I am having shutdown problems which can of course be caused by many different things but one of them is hanging on 32 bit apps. I went to the apple menu>about this mac>system report>applications and see that there are a few obscure adobe 32 bit apps that I'd like instruction on how to remove please. Probably 'leftovers' from early versions?

AAM Registration notifier (2017)

AAm Updates notifier (2019)

AAm Launcher Util

Thanks

This topic has been closed for replies.

T

Test Screen Name

Legend

" I am having shutdown problems which can of course be caused by many different things but one of them is hanging on 32 bit apps." No, that's impossible. Since 32-bit apps can't run at all in Big Sur, they also can't cause problems with shutdown or anything else.

F

frankg_photosAuthor

Inspiring

So the aforementioned stray files are harmless and have no possibility of causing any kind of problem?

T

Test Screen Name

Legend

They shouldn't cause any technical problem. From my perspective that's impossible. The kinds of problems you may be left with are

- obviously leftover useless files will use some disk space. If you are desperately short of space you may need to clean up - but don't waste time just to be tidy.

- if you have a newer version of an app as well as a 32-bit version you might end up running the wrong one, especially if you've spent years clicking in a particular place. Probably best to stick with it until your fingers learn where the new apps are.

- the old app might appear in the Dock. If so, delete it from there. The Dock is NOT your files or apps, it's just shortcuts.

F

frankg_photosAuthor

Inspiring

It's the 3 files listed in the original post that I'm curious about - can they be safely deleted and if so how. Is cc cleaner the way to do it?

Peru Bob

Community Expert

Try the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

F

frankg_photosAuthor

Inspiring

Yes, that's what John suggested. I'd like to first understand what these files are and if they can be safely deleted. And secondly how to do it simply - the tool looks pretty complex (for me anyway)

John T Smith

Community Expert

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

F

frankg_photosAuthor

Inspiring

Thanks. This looks complicated but if it’s the correct route I’ll get into it.

But is it - have a look at my screenshot, it looks like a few odd straggler files not complete apps?
Anyone had a similar experience with these files and Mac shutdown problems?

John T Smith

Community Expert

Sorry... I'm on Windows and only have a few Mac links that I've saved in a notes file

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