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longsoflanternhill
longsoflanternhill
Participant
July 15, 2014
Question

Adobe 7 Standard

  • July 15, 2014
  • 2 replies
  • 133 views

After reading about activation issue that caused the program to stop working, I uninstalled the purchased program as website directed and I'm trying to install from link provided. When I enter serial number connected with the link I get an error message that it's an invalid serial number. Any suggestions?

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    2 replies

    longsoflanternhill
    longsoflanternhillAuthor
    Participant
    July 15, 2014

    Well after numerous tries and several hours later, I pasted the same number I have been trying all day and it went through. So now I have a working Adobe installed on my computer. So if you're reading this post looking for an answer to my question, I suggest walking away from your computer for several hours and then try again. I copied and pasted the serial number twice this morning, and kept using the same one I copied last, so I don't think my problem was "white space" when it finally worked. However, I'm just happy I finally have Adobe working again on my computer.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 15, 2014

    make sure you're using both the file and serial number from here, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    longsoflanternhill
    longsoflanternhillAuthor
    Participant
    July 15, 2014

    That's the one I used; I copied and pasted the number into the box when requested and it came back with INVALID SERIAL NUMBER.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 15, 2014

    double check what you're pasting.  watch out for white space.

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