Adobe Abos werden nicht angezeigt

Forum|Forum|1 year ago
January 4, 2025
2 replies
493 views

Hi, ich bezahle montatlich meine Abos (PS, LR) und konnte die bisher auch sehen und nutzen. Nun sagt Adobe, daß ich keine Lizenz habe. Meine letzte Zahlung war Mitte Dezember 2024 zum regulären Zahlungsverlauf. Auch werden mir keine Probleme/ Fehler bei der Abrechnung/ Abbuchung angezeigt.

Was ist mit meinen Abos passiert?

General troubleshooting

H

Hamilton27118348o702Author

Participant

Hi @kglad I have been using the fully paid version of LR and PS for many years. So it's not a trial mode issue. But will see your other points, though. Thanks.

kglad

Community Expert

following the first link usually exposes and solves the problem. keep us posted.

H

Hamilton27118348o702Author

Participant

It's more likely that my 2015 iMac, running on Monterey is the problem. When trying to up-date my Adobe apps, it says that they are not compatible. They've been running for months now and all of a sudden, without doing anything, they stopped working.

It's not funny, when a running and working computer is excluded from certain softwares.

Trying to find out now, if I can somehow downgrade my LS and PS versions to have them run on the computer again...