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Participant
November 9, 2019
Question

Adobe account asking me for buying or seven days trial

  • November 9, 2019
  • 2 replies
  • 143 views

Hello every one,

 

I already have an Adobe account for 4 or 5 years. Now Adobe, after the last upgrade, asked me for a 7 days trial' ir buying Photoshop and Lightroom. 

Any ideas what happens?

 

Best regards.

 

Marcelo.

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2 replies

Nancy OShea
Community Expert
Community Expert
November 9, 2019

If your CC apps are reverting to trial mode, see the help article below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Legend
November 9, 2019

Sign Out of the CC DTA and then Sign Back in. Reboot your computer between the Sign Out and Sign In process.