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Participant
November 26, 2011
Question

Adobe Acrobat Pro ist Acrobat Reader

  • November 26, 2011
  • 4 replies
  • 1291 views

I Installed the Creative Suite 5.5 Design Premium. in the Acrobta Folder, ther is the Didtiller and acrobat pro. When I open Acrobat pro it is not Acrobat pro, but just the reader.

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    4 replies

    Jeri H
    Adobe Employee
    Adobe Employee
    January 5, 2012

    For these types of serial number issues, I recommend you try our chat support at http://adobe.ly/tuMwkC. The chat agent can verify the serial number you're using to make sure that the upgrade you received is appropriate for the previous product. We're not able to do so in the forums or in an online document.

    Legend
    January 5, 2012

    This is a question relating to installation of CS5.5 rather than the standalone Acrobat product, so I'm moving the thread to the correct topic.

    January 5, 2012

    I'm having the same problem (along with MANY others) after upgrading to CS5.5. Adobe, how about posting the solution? That way I don't have to wait on hold all day.

    Steve Werner
    Community Expert
    Community Expert
    November 26, 2011

    If I'm understanding you, you're saying that a PDF file opens in Adobe Reader, not in Acrobat Pro, correct?

    That requires setting up in Mac OS X. Select three or four PDF files. For each one, choose File > Info in the Finder. In the Open With section, select Acrobat Pro. Click Change All.

    Repeat this for each PDF file (there can be some underlying differences in whether the PDF is set to open in Reader, in Acrobat or in Apple Preview.

    Participant
    November 26, 2011

    no  I Installed the whole package of the crative suite and instead of the acrobat pro there is just the Reader in the foder. but I just chatted whith adobe and they told me that I should call them on monday, I think it is something with the upgrade Serial number.