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Participant
May 11, 2025
Question

Adobe Acrobat Pro Lizenz bereits vor Jahren gekauft, lässt sich nicht mehr aktivieren

  • May 11, 2025
  • 3 replies
  • 268 views

Hallo und guten Tag,

 

ich habe die Lizenz von Adobe Acrobat Pro bereits vor Jahren gekauft, muss die Software jedoch aufgrund einer Fehlermeldung deinstallieren. Wie kann ich das Programm neu installiren auf dem gleichen Rechner? Über den normalen Weg komme ich immer nur auf die Seiten mit Abschluss eines neuen Abos.(was ich ja nicht will)

Danke für die Hilfe

3 replies

John T Smith
Community Expert
Community Expert
May 12, 2025

For serial number programs you may download only if you bought direct from Adobe
-Log in to your Adobe account and click this link https://account.adobe.com/products
--IF a download is available there will be a Download button under the program name
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need
---since Adobe DOES sometimes remove very old downloads from their file server
-if you did not buy direct from Adobe you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a CD/DVD disc Adobe does not provide a replacement
-if you bought a download from a 3rd party vendor you will need to contact that vendor

kglad
Community Expert
Community Expert
May 12, 2025

what acrobat version and what error message?

try67
Community Expert
Community Expert
May 11, 2025

Older versions of Acrobat can no longer be activated, unfortunately.