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December 16, 2013
Question

Adobe Acrobat Pro XI fails install either as part of CS Cloud or packaged seperately.

  • December 16, 2013
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Adobe Acrobat Pro XI fails install either as part of CS Cloud or packaged seperately.

Log is as below

Your help would be much appreciated

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Visit http://www.adobe.com/go/loganalyzer/ for more information

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | START - Installer Session

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | RIBS version: 7.0.0.108

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Win OS version: 6.1.1.0 64 bit Type: 1

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [Total Timer]

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | CHECK: Single instance running

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | CHECK : Credentials

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Load Deployment File

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Create Required Folders

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Assuming install mode

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Looking up install source path

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Sync Media DB ...

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [Sync Media DB]

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Pre check media db sync

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | End of Pre check media db sync. Exit code: 0

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | :: END TIMER :: [Sync Media DB] took 28.8441 milliseconds (0.0288441 seconds)

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ##### Running EDT Workflow #####

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Ready to initialize session to start with ...

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [CreatePayloadSession]

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updated source path: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating media info for: {23D3F585-AE29-4670-8E3E-64A0EFB29240}

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | NOTE: Ignoring media info and setting media path as: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AcrobatProfessional11.0-mul\AcroPro.msi

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Type: 0, Volume Order: 1, Media Name:

  Path: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AcrobatProfessional11.0-mul\AcroPro.msi

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating media info for: {9E0AF030-AC6B-11E0-8837-00215AEA26C9}

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | NOTE: Ignoring media info and setting media path as: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Type: 0, Volume Order: 1, Media Name:

  Path: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating media info for: {BD1F3424-B47B-45DD-B000-3571A67B63F6}

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | NOTE: Ignoring media info and setting media path as: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AdobeSuiteSharedConfiguration4-mul\Install.db

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Type: 0, Volume Order: 1, Media Name:

  Path: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AdobeSuiteSharedConfiguration4-mul\Install.db

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | --------------------  END  - Updating Media Sources -  END  --------------------

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

12/16/13 12:52:52:142 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ----------------- CreatePayloadSession: machine is x64 ---------------

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ______ Verify Dependency Subscribers ______

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}: 1 (0,1)

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}: 2 (1,1)

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}: 3 (1,0)

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "deploymentFile" to: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{FB31C863-EE1A-4FFB-BE5C-4438B3E1717D}

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "edtWorkflow" to: 1

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "installLanguage" to: en_GB

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Attempting to find the selected language in the set of available payload languages

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "installSourcePath" to: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "overrideFile" to: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{EE5600C2-161E-466E-9CA4-900CA1C03CEF}

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Setting property "skipProcessChecks" to: 1

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Overwrite property "edtWorkflow" to: 1

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Overwrite property "installLanguage" to: en_GB

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Overwrite property "overrideFile" to: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{EE5600C2-161E-466E-9CA4-900CA1C03CEF}

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Overwrite property "skipProcessChecks" to: 1

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Found payload actions:

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Deciding what installer mode to use...

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN Setting requested payload actions

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Value returned on lookup of payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is: true

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Action string for Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}  is configdbonly

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Selection of payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} is forbidden by the policy. Reason: Required dependency

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Value returned on lookup of payload: Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6} is: true

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Action string for Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}  is none

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Value returned on lookup of payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} is: true

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Action string for Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}  is configdbonly

12/16/13 12:52:52:152 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END Setting requested payload actions

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Collected advanced path check information for INSTALLDIR

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR is a well-formed path

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR is not the root path

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR is on a local volume

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR is on a writable volume

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR is not on a case sensitive volume

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN InstallOperationsQueue Unordered operations

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}:  with operation repair

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END InstallOperationsQueue Unordered operations

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN InstallOperationsQueue Ordered operations

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}:  with operation repair

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:232 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END InstallOperationsQueue Ordered operations

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Payloads passed preflight validation.

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Call PreSession Custom Hook

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN InstallOperationsQueue Unordered operations

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}:  with operation repair

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END InstallOperationsQueue Unordered operations

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | BEGIN InstallOperationsQueue Ordered operations

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}:  with operation repair

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 |   Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}:  with operation repair but marked for configdbonly

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END InstallOperationsQueue Ordered operations

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for pre-repair for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [Payload Operation :{9E0AF030-AC6B-11E0-8837-00215AEA26C9}]

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:242 | [INFO] |  | OOBE | DE |  |  |  | 1968 | :: END TIMER :: [Payload Operation :{9E0AF030-AC6B-11E0-8837-00215AEA26C9}] took 0.114494 milliseconds (0.000114494 seconds)

12/16/13 12:52:52:252 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating driver data - Action: Add driver entry

12/16/13 12:52:52:252 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB

12/16/13 12:52:52:262 | [INFO] |  | OOBE | DE |  |  |  | 1968 | User specified overrideFile: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{EE5600C2-161E-466E-9CA4-900CA1C03CEF}

12/16/13 12:52:52:272 | [INFO] |  | OOBE | DE |  |  |  | 1968 | The csu inventory was not updated for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}, value of local var is -1

12/16/13 12:52:52:272 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for post-repair for payload Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9}

12/16/13 12:52:52:332 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for pre-repair for payload Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}

12/16/13 12:52:52:332 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [Payload Operation :{BD1F3424-B47B-45DD-B000-3571A67B63F6}]

12/16/13 12:52:52:342 | [INFO] |  | OOBE | DE |  |  |  | 3112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:342 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Installer Operation: PayloadUninstaller

12/16/13 12:52:52:342 | [INFO] |  | OOBE | DE |  |  |  | 3112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:342 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Session {23D3F585-AE29-4670-8E3E-64A0EFB29240} modify request for AdobeCode: {BD1F3424-B47B-45DD-B000-3571A67B63F6}

12/16/13 12:52:52:352 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Effective AdobeCode for: {BD1F3424-B47B-45DD-B000-3571A67B63F6} is {BD1F3424-B47B-45DD-B000-3571A67B63F6}

12/16/13 12:52:52:352 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Session includes local copy of payload for repair source

12/16/13 12:52:52:352 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Repair payload source package: \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AdobeSuiteSharedConfiguration4-mul\Install.db

12/16/13 12:52:52:362 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Payload Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

12/16/13 12:52:52:492 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Extracting assets complete. Number assets: 1

12/16/13 12:52:52:492 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Beginning installation for payload at \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AdobeSuiteSharedConfiguration4-mul\Install.db

12/16/13 12:52:52:602 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Evaluating condition# 1(Seq 23)

12/16/13 12:52:52:602 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Condition failed(Seq 23)

12/16/13 12:52:52:602 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Completing installation for payload at \\pnws24368\d$\Adobe CS Cloud\CS Cloud Acrobat\Build\Setup\Adobe Acrobat XI Pro_0\payloads\AdobeSuiteSharedConfiguration4-mul\Install.db

12/16/13 12:52:52:612 | [INFO] |  | OOBE | DE |  |  |  | 3112 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{BD1F3424-B47B-45DD-B000-3571A67B63F6}.db

12/16/13 12:52:52:642 | [INFO] |  | OOBE | DE |  |  |  | 3112 | Physical payload repair result:0

12/16/13 12:52:52:742 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:742 | [INFO] |  | OOBE | DE |  |  |  | 1968 | :: END TIMER :: [Payload Operation :{BD1F3424-B47B-45DD-B000-3571A67B63F6}] took 402.9 milliseconds (0.4029 seconds) DTR = 1518.99 KBPS (1.48339 MBPS)

12/16/13 12:52:52:752 | [INFO] |  | OOBE | DE |  |  |  | 1968 | User specified overrideFile: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{EE5600C2-161E-466E-9CA4-900CA1C03CEF}

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Successfully updated the csu inventory for Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6} return values 0:0

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for post-repair for payload Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6}

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for pre-repair for payload Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | ::START TIMER:: [Payload Operation :{23D3F585-AE29-4670-8E3E-64A0EFB29240}]

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:52:832 | [INFO] |  | OOBE | DE |  |  |  | 1968 | :: END TIMER :: [Payload Operation :{23D3F585-AE29-4670-8E3E-64A0EFB29240}] took 0.109683 milliseconds (0.000109683 seconds)

12/16/13 12:52:52:842 | [INFO] |  | OOBE | DE |  |  |  | 1968 | User specified overrideFile: C:\Users\newerait\AppData\Local\Temp\{E8530ECF-46FB-4E04-A79F-21E9D83180FE}\\{EE5600C2-161E-466E-9CA4-900CA1C03CEF}

12/16/13 12:52:52:852 | [INFO] |  | OOBE | DE |  |  |  | 1968 | The csu inventory was not updated for payload Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}, value of local var is -1

12/16/13 12:52:52:852 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Calling the custom action code for post-repair for payload Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}

12/16/13 12:52:52:852 | [INFO] |  | OOBE | DE |  |  |  | 1968 | No operation.  We're done:

12/16/13 12:52:52:852 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating driver data - Action: Remove driver entry

12/16/13 12:52:52:852 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Updating driver data successful. Driver entry was added. ARP estimated size 1941824KB

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Total components installed: 0

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Successfully repaired 3 components:

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 |  - Acrobat Professional

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 |  - Microsoft Visual C++ 2010 Redistributable Package (x86)

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 |  - Suite Shared Configuration CS7

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Total components removed: 0

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Call PostSession Custom Hook

12/16/13 12:52:54:862 | [INFO] |  | OOBE | DE |  |  |  | 1968 | :: END TIMER :: [Total Timer] took 2785.21 milliseconds (2.78521 seconds) DTR = 248.456 KBPS (0.242632 MBPS)

12/16/13 12:52:55:863 | [INFO] |  | OOBE | DE |  |  |  | 1968 | Exit Code: 0 - No error.

12/16/13 12:52:55:863 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

12/16/13 12:52:55:863 | [INFO] |  | OOBE | DE |  |  |  | 1968 | END - Installer Session

12/16/13 12:52:55:863 | [INFO] |  | OOBE | DE |  |  |  | 1968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    This topic has been closed for replies.

    1 reply

    Participant
    September 1, 2014

    Hi,

    I know this is an old post ..did you resolve this?

    how are you generating this log, what install sequence are you running? I have seen Adobe Acrobat Pro XI has issues if the vcredist_x86.exe runtime isnt installed before hand? just testing this theory myself at the moment...see this article

    https://forums.adobe.com/thread/1430349

    Cheers,

    Andy