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gökhans70751489
Participant
September 18, 2015
Question

Adobe Acrobat Standard DC: Installation and Activation

  • September 18, 2015
  • 1 reply
  • 538 views

I've tested Adobe Acrobat Pro DC for 30 days. After this time I signed a subscription for Adobe Acrobat Standard DC. Now I've the problem that every time when I install the Standard DC, I get the Pro DC Version. As a result of this I can't activate the programm and use it. Can somen help me, please?

    This topic has been closed for replies.

    1 reply

    Bani Verma
    Bani Verma
    Legend
    September 18, 2015

    Hi,

    Please use the below link to completely remove Acrobat from your machine: Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

    Now download the Acrobat Standard from here:

    **** Please note Acrobat Standard is only for Windows it does not work on Mac.


    Download Adobe Acrobat products | Standard, Pro | DC, XI, X


    Let us know if this helps.


    Regards,

    Bani

    G
    gökhans70751489Author
    Participant
    September 19, 2015

    Dear Bani,

    so far so good. But now I have another problem. When I start the registration process, I can't connect to adobe server. I get a error message, that something is not correct with the internet connection. That's just not possible!

    Thanks for your help in advance!

    Regards

    Gökhan

    Bani Verma
    Bani Verma
    Legend
    September 21, 2015

    Since the above links did not help which means there could be third party software conflicting with it, please try the below steps:

    • Please check if you have any browser security extensions installed, please disable them. ( Eg: AD BLOCK, Mcafee site/web adviser, internet security toolbar etc )
    • Also disable the Firewall of your machine see, Turn Windows Firewall on or off - Windows Help , OS X: About the application firewall - Apple Support
    • Disable Firewall of the Internet security program installed on computer.
    • Force Quit all Adobe related processes from Activity Monitor / End Task from Task Manager in case of windows (eg- Acrobat, Acrotray, Adobe Updater, Adobe IPC broker, Adobe Crash daemon etc.)


    Then try again and check.


    Regards,

    Bani


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