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teresa_napper
Participant
January 5, 2013
Question

Adobe Acrobat updater has not been able to check for updates recently

  • January 5, 2013
  • 1 reply
  • 2939 views

Adobe acrobat updater has not been able to check for updates recently. Check online to see if solutions are avalable from the adobe website.

I get this message evertime I open a pdf

can some one help me figure out what is wrong

I have adobe acrobat 9 professional

windows 7 64bit computer

and I am stumped

Teresa

    This topic has been closed for replies.

    1 reply

    Mylenium
    Mylenium
    Legend
    January 5, 2013

    You will probably have to uninstall and reinstall every bit of Adobe software and run the relevant Creative Suite Cleaner Tool and Acrobat Cleaner Tool in between. Some update may have blocked the installer database or changed some otehr stuff. In any case, since Acro 9 is EOL and only the most critical security updates are done for it, you probably won't miss much.

    Mylenium

    T
    teresa_napperAuthor
    Participant
    January 5, 2013

    Thank you very much this doesn't sound like fun and I know you'll think I am nuts but what does EOL mean?

    Does this mean I have to uninstall my Adobe photo shope and Elements also?

    Thanks for your assistance

    Mylenium
    Mylenium
    Legend
    January 5, 2013

    EOL = End of Life/ End of Line. Yes, unsinstalling will require to get rid of photoshop as well, as the installer database and otehr components are globally shared by all Adobe products to avoid redundant installs.

    Mylenium

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