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C
clgus
Participant
December 18, 2023
Question

Adobe Acrobat X Pro download, installation - "unidentified developer" message

  • December 18, 2023
  • 2 replies
  • 1038 views

Hi out there: I have a MacBook Pro (a couple years old) and have the 13.6.1 Mac OS installed. I pay for the annual app use for Adobe Acrobat X Pro. I downloaded it and when I try to open up the "Adobe Acrobat X Pro installer.pkg" (to install the app) - a small window pops up stating “Adobe Acrobat X Pro Installer.pkg” cannot be opened because it is from an unidentified developer.

I looked up online a way to use "terminal" to temporarily block this action, so I can install Adobe Acrobat X Pro, but am not sure if I should use the other Adobe app known as "Adobe Acrobat DC". 

 

Any advice/inputs would be appreciated - thanks!

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 18, 2023

    you either have an acrobat subscription (not an acrobat x subscription), or an acrobat x perpetual license.

     

     check your account to see which, if you're confused, https://account.adobe.com

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 18, 2023

    Use the Adobe Cloud Desktop app to download, install and manage your Adobe apps, including updates.

     

    Did you follow these steps to download and install Acrobat?

    https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html

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