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denisek84740567
Participant
May 27, 2015
Answered

Adobe Acrobat XI Download for Creative Cloud Fails

  • May 27, 2015
  • 1 reply
  • 433 views

When logged in as a Creative Cloud user, at this website https://creative.adobe.com/products/acrobat

on 5/26/15 an attempt to download Adobe Acrobat XI would change the description on the Download button to Download Acrobat Pro XI.  But when that button is clicked on, the next page that comes up is to download Adobe Acrobat DC only.  Did not use to do this.  Have downloaded Adobe Acrobat Pro XI using this method before, but now it appears to be broken.  Please advise.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Denise,

I checked the link at my end and it is perfectly fine.

It gives you the option to download the Acrobat XI version as well if you see under "In this version" section.

Regards,

Sheena

1 reply

Sheena Kaul
Sheena Kaul
Legend
May 27, 2015

Hi Denise,

Please refer to the help documents below to download the Adobe CC desktop app:

Creative Cloud for desktop

Download, install, update, or uninstall apps


Once you have the Adobe CC desktop app installed, you can install Acrobat XI from there.

Regards,

Sheena

D
denisek84740567Author
Participant
May 27, 2015

Is this website broken or is the desktop application install a pre-requisite for the web site to work as I'm trying to use it?   https://creative.adobe.com/products/acrobat

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 27, 2015

Hi Denise,

I checked the link at my end and it is perfectly fine.

It gives you the option to download the Acrobat XI version as well if you see under "In this version" section.

Regards,

Sheena

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