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Participant
September 19, 2024
Question

Adobe Acrobat XI Pro Problem. After years of use, it went to a 30-day trial in September 2024

  • September 19, 2024
  • 2 replies
  • 397 views

After a few years of operation, the Acrobat program began displaying a message that it was going into 30-day demo mode. I have a perpetual license that has always worked and on two computers I have 10 days left until the end of the trial version. It all started around September 1, 2024. I don't know what to do. Has anyone encountered such a problem. I use Win 10. What to do. This is my favorit this program for working with pdf. I can't switch completely to the Cloud DC version, it just doesn't work well. Its so frustrating now.

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2 replies

kglad
Community Expert
Community Expert
September 19, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
September 19, 2024

after updating your computer and especially your default browser, open acrobat > click help > click sign-in or activate.