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Participant
March 28, 2012
Question

Adobe Air Error

  • March 28, 2012
  • 2 replies
  • 3062 views

I am trying to Install Adobe Air on Windows 7 (64bit) to use with HTC Sync, but get the following error: "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." This is a personal laptop and there is no administrator. Please help!

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2 replies

Participant
May 25, 2012

Go to User/yourname/AppData/Roaming/Adobe/Air and just double click. If you cannot gain access then a window will open and I managed to change permissions to my user name.. alot messing about but Air has to access this when you 'agree' with its EULA when it opens after starting Adobe Story or HTC Sync. It's Windows over doing it on the security bit. All apps should work with air after that.

Inspiring
March 28, 2012

Right on the Adobe air setup file , and choose "Run as Administrator"

adame74Author
Participant
March 28, 2012

Thank you Manish, and I really hoped that would work, but I tried a few times and got the same error

Inspiring
March 28, 2012

If in case this doesn't work then enable the hidden admin account and check.

to enable the hidden admin account follow the link:- http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

let us know if you still face the problem