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Participant
August 16, 2020
Question

adobe air installation

  • August 16, 2020
  • 2 replies
  • 176 views

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

 

how to fix it ?

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2 replies

Legend
August 16, 2020

The message seems to be correct (from the logs). Is this computer managed by a business or school, for you? Have you successfully installed any other software?

AlexB832Author
Participant
August 16, 2020

[2020-08-16:17:18:04] Runtime Installer begin with version 32.0.0.125 on Windows 10 x86
[2020-08-16:17:18:04] Commandline is:
[2020-08-16:17:18:04] No installed runtime detected
[2020-08-16:17:18:06] Relaunching with elevation
[2020-08-16:17:18:06] Launching subprocess with commandline c:\users\john\appdata\local\temp\air2913.tmp\adobe air installer.exe -ei
[2020-08-16:17:18:06] Runtime Installer begin with version 32.0.0.125 on Windows 10 x86
[2020-08-16:17:18:06] Commandline is: -stdio \\.\pipe\AIR_16328_0 -ei
[2020-08-16:17:18:06] No installed runtime detected
[2020-08-16:17:18:06] Starting silent runtime install. Installing runtime version 32.0.0.125
[2020-08-16:17:18:06] Installing msi at c:\users\john\appdata\local\temp\air2913.tmp\setup.msi with guid {10E33ABF-D7FB-4F47-900A-7973854AB45A}
[2020-08-16:17:18:07] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2020-08-16:17:18:07] Rolling back install of c:\users\john\appdata\local\temp\air2913.tmp\setup.msi
[2020-08-16:17:18:07] Rollback complete
[2020-08-16:17:18:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2020-08-16:17:18:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2020-08-16:17:18:07] Runtime Installer end with exit code 7