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Participant
January 15, 2022
Question

Adobe Animate showing "Learn more" in Creative Cloud

I've been struggling to uninstall or download older versions of Animate. When Creative Cloud opens, it shows as installed, but only has a "Learn more" button that shows me information about it. The button shows everywhere I can see Animate, which means there is no way I can disable it in the application. I can still open Animate through clicking the icon on my dock and in Finder, however.

I can't find anything to solve this problem, which means it might just be an issue with Creative Cloud 5.6.0.788.2.

What do I do?

IT'S ANNOYING LIKE A DAMN RAGE GAME!!! 

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1 reply

kglad
Community Expert
Community Expert
January 17, 2022

 reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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