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Participant
January 15, 2022
Question

Adobe Animate showing "Learn more" in Creative Cloud

  • January 15, 2022
  • 1 reply
  • 141 views

I've been struggling to uninstall or download older versions of Animate. When Creative Cloud opens, it shows as installed, but only has a "Learn more" button that shows me information about it. The button shows everywhere I can see Animate, which means there is no way I can disable it in the application. I can still open Animate through clicking the icon on my dock and in Finder, however.

I can't find anything to solve this problem, which means it might just be an issue with Creative Cloud 5.6.0.788.2.

What do I do?

IT'S ANNOYING LIKE A DAMN RAGE GAME!!! 

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1 reply

kglad
Community Expert
Community Expert
January 17, 2022

 reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R