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fmagrosoto
Participating Frequently
June 11, 2012
Answered

Adobe Application Manager

Hello.

I'm lost.

I already have a suscription for CS6.

I can enter into creative.adobe.com site.

But I can't download any desktop app because i can find the Adobe Application Manager.

Where can i get that?

Thanks.

    B+Warde
    B+WardeCorrect answer
    Adobe Employee
    November 17, 2012

    Any idea?


    I just had this same problem myself.  I was eventually able to solve it by going to the Applications>Utilities folder and deleting the Adobe Application Manager folder.  Then I went here:

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

    And downloaded the latest version of the Adobe Application Manager, and installed it.  Then I tried downloading an application from Creative Cloud again, and it worked.

    -Ben

    View reply

    18 replies

    stever47727434
    stever47727434
    Participant
    February 28, 2016

    So what was the problem, I have the same issue

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    Manish-Sharma
    Inspiring
    June 11, 2012

    In the Creative.adobe.com website , Go to the "Apps and Services "

    When you will click "download" for any app , it will prompt to download the AAM first and then on install the AAM it will allow to downlaod and install the Apps.

    BTW what is your OS , and which web browser are you using ?

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    fmagrosotoAuthor
    Participating Frequently
    June 11, 2012

    I use SAFARI, FIREFOX and CHOME.

    My OS is LION (MAC).

    But in creative.adobe.com, when a click any app SAFARI show a message saying can't open that URL.

    The AAM is not showed.

    What can i do?

    Please, help me.

    El 11/06/2012, a las 17:11, Manish-Sharma escribió:

    Re: Adobe Application Manager

    created by Manish-Sharma in Adobe Creative Cloud - View the full discussion

    In the Creative.adobe.com website , Go to the "Apps and Services "

    When you will click "download" for any app , it will prompt to download the AAM first and then on install the AAM it will allow to downlaod and install the Apps.

    BTW what is your OS , and which web browser are you using ?

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    Manish-Sharma
    Inspiring
    June 11, 2012

    For the web browser , was the pop-up blocker "OFF"

    Can you add the Creative.adobe.com website as the trusted site in the web browser and then check.

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