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sjs1220md
Participant
June 15, 2013
Answered

Adobe Application Manager won't connect

  • June 15, 2013
  • 6 replies
  • 3942 views

I have just installed the application manager to try the free trial of CC in hopes to buy it if I like it.  However, the application manager starts and states it is "unable to reach adobe servers."  I don't even get a listing of the available software.  I have internet connection and have shut my firewall down and am still unable to connect.  I have even used the adobe cleaner to remove and reinstall the program without success, as well as rebooting my machine.  I am on a home network and not a managed network.  I have fine connection otherwise.  Thoughts?

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    The activation servers should now be available.  If you are still facing activation difficulties please see http://forums.adobe.com/thread/1233108.

    6 replies

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    Bucknut28
    Participant
    June 22, 2015

    Disabling Norton Smart Firewall worked for me.

    Arpit Kapoor
    Arpit Kapoor
    Participating Frequently
    June 15, 2013

    That's right guys. Even i am not able to connect to the Adobe servers. There is a maintenance process going on. We will be back soon.

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    June 17, 2013

    The activation servers should now be available.  If you are still facing activation difficulties please see http://forums.adobe.com/thread/1233108.

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    LeeD
    Participant
    June 15, 2013

    Probably,  because the new cc apps are going to release on Monday. They are now on maintenance process.  I guess.

    S
    sjs1220mdAuthor
    Participant
    June 15, 2013

    I'm wondering if it is an adobe server issue.  Multiple people having the same problem.  Also, I tried downloading a flash update and couldn't connect either.

    L
    LeeD
    Participant
    June 15, 2013

    Yeah, me too, I have the same issue which cannot connect to adobe servers. Please fix it.

      G
      GangaV
      Participant
      June 15, 2013

      I have a subscription, but am still having problems connecting to the application manager server.

      I've read in other forums that it's worth deleting the C:\Users\<USER>\AppData\Local\Adobe\OOBE\opm.db file. It doesn't work for me, but it's worth a try.

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