Participant

Answered

Adobe applications hidden underneath Apple OS X menu bar. I can't move the application window.

Forum|Forum|13 years ago
June 21, 2012
38 replies
46170 views

I cannot move the Photoshop application window. It is stuck/hidden underneath of the Apple OS X menu bar. I can't see the maximize, minimize, etc buttons and I cannot grab the frame of the window to drag it around the screen. Extremely frustrating. I've tried reseting the the window, quitting the application and re-opening it, logging off/shutting down and rebooting, etc. Nothing works. Maddening.

Help appreciated.

Correct answer Blackwoodfx

FINALLY RESOLVED: Running in multi-window configuration, there is an Adobe software bug that will cause the top portion of the application to hide underneath of the OS X menu bar. Once this happens, you cannot maximize or minimize the application frame, or move it around the screen. You're stuck! To fix this problem, turn off multiple monitors or engage "Mirror Mode". The application frame will then jump out from under the menu bar.

Incredibly frustrating bug but glad to see it can be user-resolved.

Show previous replies

chrisgelles

Inspiring

Wow.

This original post is five years old...

And, this bug is STILL HAPPENING!

D

davidp53340147

Participating Frequently

Adobe is probably the worst at fixing bugs. Lots of New useless features that make more bugs, but Adobe has always had a reputation for not addressing customer concerns. In the '90's I was a beta tester and they didn't listen to any of us. It took years just to get them to ad a rubber band feature to Illustrator and that was only after they received over 300,000 complaints. They are a monopoly for the most part and really don't give a shit at all. Very sad and it's only getting worse.

SHADI_BLUE

Participant

Many Thanx

J

janaj222

Participating Frequently

Hi - I had the bothersome PhotoshopCC 2017 workspace stuck up beneath my Apple menu too. I rebooted, checked Preferences - nothing seemed to work. I tried your suggestion of trying to turn off my Cinema or 2nd monitor. I didn't see a choice to turn it off, outside of unplugging it, so I clicked the Mirror box on. It went to Mirror view, then I unclicked the Mirror box to return to duo monitors. THAT allowed the Photoshop to become unstuck and useful again. Thanks for that tip! Jana

W

WDTechnicalDirector

Known Participant

There's an easier fix than moving the desktop from one monitor to another or mirroring displays. In the Arrangement window of your Display preferences; make sure the multiple monitor is physically lower than your desktop monitor. You can select the multiple monitor and slide it down so that it's not at the top of or above the monitor with the desktop on it (make sure it is slightly below the white bar denoting the desktop/finder). You can actually slide it up and down while Photoshop is running and watch the top or your app disappear and reappear while doing this. Always have your pallet monitor below your desktop monitor.

M

markgreenwood

Participating Frequently

Hi all, I had my own version of this problem and thanks to all the suggestions above, finally found another answer which works well for me.

I'm running mostly Photoshop and Indesign on a MacBook Pro with a 27" monitor. The issue I had was when I tried to create a new Indesign paragraph style. The Para style window popped up and hid itself half under the OS menu bar on the laptop. No way of dragging it, no way of using it.
The answer is to use System Preferences>Displays>Arrangement. Then, drag the menu bar from the laptop screen to the monitor screen.

It works for me, hope it helps someone else.

J

jsinkiewicz

Participant

You're a lifesave...this was so frustrating!! Thanks so much!

D

Doc Raman

Participating Frequently

A four year old bug? Do they never use multiple monitors?

M

mwright0145

Participant

Once you move the photoshop "tile" using the option hold solution (from above) each time photoshop opens back up it stays where you can see the minimize/close buttons

mattkoyak

Participating Frequently

Illustrator is the problem. It reverts back every time it's opened.

YamRam

Participating Frequently

Sorry, but I have tried each and every one of the above suggestions, and it isn't resolving for me. I have 2 monitors, and it's stuck behind the OS bar at the top of the large monitor. Using just 1 monitor does the same thing. There is no "Minimize" option under Arrange for me, and a few other options are simply not there. Is there any other way to access the top nav bar? It sort of brings work to a standstill, so maddening. Thanks

J

James Pageau

Participating Frequently

The way I normally fix it is to use osx's Mission Control (app switcher) to put the application on my other monitor. On most macs you should be able to get into the Mission Control by pressing F3 (or FN F3 if you have changed your F keys defaults). You will see smaller images of your apps. Simply drag the shrunken view of it to your other monitor and it should keep the top bar visible after it moves. You then can move it back to the original monitor.

You also might try going to going under window and disabling the application frame. I think it will slide the window back out when you re-enable the application frame. Not 100% sure if that will work. I will have to try it the next time I mess mine up.

A 3rd option to fix it is to change your monitor resolution or unhook one temporarily it will pop out. Then change it back.

It is a pain and something that should be fixed in the window management. You will run into it less if you can align all your monitors to the top in the Displays control panel.

QCPRESTON

Participant

ADOBE, PLEASE FIX. This is happening over and over with my dual monitor set up. Just discovered that Arrange > Minimize (and then un-minimizing) fixed my issue. But there WILL be a next time ... maddening.

mattkoyak

Participating Frequently

So the answer to this is to completely change your workspace?!? No. Unacceptable. Illustrator CC is the only Adobe program that does this. Fix the program, Adobe.