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Participant
July 10, 2016
Question

Adobe, are you serious? [Big price differences for Cloud plans between currencies: US, Ukraine and Russian]

  • July 10, 2016
  • 1 reply
  • 520 views

There's a problem with the currency. The prices are in US dollars and not in the local currency. These prices greatly differ from the US dollar prices.

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1 reply

kglad
Community Expert
Community Expert
July 10, 2016

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693

mkdrw1029Author
Participant
July 12, 2016

I need to use US card, but I haven't. So, it doesn't works.

kglad
Community Expert
Community Expert
July 12, 2016

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html