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madeleinep20688266
madeleinep20688266
Participant
May 26, 2015
Answered

Adobe asks me to renew my subscription even though i use cs6

  • May 26, 2015
  • 1 reply
  • 168 views

I have installed the CS6 Master Collection and registered my product code but when I'm trying to open a program it asks me to renew my CC-subscription. I have CS6, I don't wan't CC. Is it not possible to install CS6 after CC came out?

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 26, 2015

    if that problem is only with your 64bit apps, 64-bit products convert to trial on launch or prompts for activation after licensing

    otherwise, Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

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