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Participant
September 3, 2020
Question

Adobe behaving like malware.

  • September 3, 2020
  • 1 reply
  • 197 views

I want to uninstall.

 

Why do i need to log in/create an account to uninstall a program on my computer

Why do i need to be connected to the internet to uninstall a program on my computer

Why do i need to update to uninstall a program on my computer

 

Why cant I just uninstall this program adobe?

 

topic

 

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
September 3, 2020

First you cancel your subscription

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs