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daveg3044529
Inspiring
September 15, 2015
Answered

Adobe Bridge failing to install

  • September 15, 2015
  • 1 reply
  • 4277 views

I am trying to install Bridge CC but keep getting the following, Installation failed. Another installer instance is running. Wait for it to finish and try again(36). I have un-installed cloud and reinstalled, after rebooting but still not succeeding. No hair left to pull out?

Any help would be appreciated.

This topic has been closed for replies.
Correct answer daveg3044529

Please restart your machine and try to install it. If that doesn't work please try to create a new admin user account and try to install it.


Hi Atul

I have finally managed to get Bridge CC installed following your last instruction.

Many thanks for your help & patience.

Dave.

1 reply

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
September 15, 2015

Please remove Adobe Application Manager using cleaner tool and try to install Bridge CC.

D
daveg3044529Author
Inspiring
September 15, 2015

Hi Atul

I have carried out your instructions but still having the same problem, after downloading it starts install and gets to 42% and error message appears.

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
September 15, 2015

Please tell us which OS version are you using. Kindly clear your temp folder %temp%(windows) /tmp(mac) and start the installation.

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