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blancnoel
Participant
January 8, 2018
Answered

Adobe Bridge Installation Error Code 146

  • January 8, 2018
  • 1 reply
  • 656 views

Hello guys,

i had Adobe Bridge on my first MacBook Pro 2016 (had Windows before) but i removed it. Now i want to reinstall it, but i get always this problem:

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeBridge8.0-mul', version:8.0.1.282

FATAL: Error occurred in install of package (Name: AdobeBridge8.0-mul Version: 8.0.1.282). Error code: '146'

WARN: Failed to move directory '/.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA/1/Adobe Bridge' to '/System/Library/Components/PDFImporter.component/Adobe Bridge CC 2018'

-------------------------------------------------------------------------------------

Yeah i know i can look for support and i already tried the solutions for the Fatal Error Codes there. But i cant rename the files like Adobe tells me for the Error Code 146, because in MacOs i cant get further than /System/Library/Components/PDFImporter.component in the installation path.

Somebody with the same issue and can help me?

Thank you for reading.

Here my install logs:

*************************

01/08/18 16:23:21:627 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 3267106 | ************************* START Adobe Setup *************************

01/08/18 16:23:21:628 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 3267106 | Adobe Setup Version: 4.3.0.256

01/08/18 16:23:21:628 | [INFO] |  | HDSetup | OOBEUtils | CommandLineParser |  | OOBEUtils | 3267106 | Parsing the command line provided. Number of command line arguments is 2

01/08/18 16:23:21:647 | [INFO] |  | HDSetup | OOBEUtils | CommBridge |  | OOBEUtils | 3267106 | Write pipe already exists.

01/08/18 16:23:21:647 | [INFO] |  | HDSetup | OOBEUtils | CommBridge |  | OOBEUtils | 3267106 | Read pipe already exists.

01/08/18 16:23:32:538 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Inside hdpimCreateSession

01/08/18 16:23:32:538 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Entering into 'createHDPIMSession'

01/08/18 16:23:32:550 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | new session '29525555-92AC-437F-A51D-129ED1E88760' created

01/08/18 16:23:32:550 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Exiting hdpimCreateSession, new session ID is '29525555-92AC-437F-A51D-129ED1E88760'

01/08/18 16:23:32:578 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Inside hdpimInstallProduct with request <?xml version="1.0" encoding="UTF-8"?>

<DriverInfo>

    <ProductInfo>

        <SAPCode>KBRG</SAPCode>

        <CodexVersion>8.0.1</CodexVersion>

        <Platform>osx10-64</Platform>

        <BuildVersion>8.0.1.282</BuildVersion>

        <Dependencies>

            <Dependency>

                <SAPCode>ACR</SAPCode>

                <CodexVersion>10.1</CodexVersion>

                <Platform>osx10-64</Platform>

                <BuildVersion>10.1.0.95</BuildVersion>

            </Dependency>

        </Dependencies>

    </ProductInfo>

    <RequestInfo>

        <ClientWorkingDirectory>/tmp/49FF5CFA-107D-4AD6-89E6-08632D211721</ClientWorkingDirectory>

        <InstallLanguage>de_DE</InstallLanguage>

        <InstallDir>/Applications</InstallDir>

        <PackageServiceURL>https://cdn-ffc.oobesaas.adobe.com/core/v2/applications</PackageServiceURL>

        <x-api-key>CreativeCloud_v4_3</x-api-key>

        <prefMigration>FALSE</prefMigration>

        <PreserveInstallData>true</PreserveInstallData>

        <ConflictXML>/tmp/49FF5CFA-107D-4AD6-89E6-08632D211721/9184B9A2-9647-4000-9763-B61F5800CC5E</ConflictXML>

        <workflowType>install</workflowType>

    </RequestInfo>

</DriverInfo>

01/08/18 16:23:32:593 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Exiting hdpimInstallProduct with status '0'

01/08/18 16:23:35:181 | [INFO] |  | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 3267269 | Successfully deleted directory from path: /tmp/64FD7E1B-4EB0-45A4-B46C-422C1BEDCCF0. Recursive: 1

01/08/18 16:23:37:948 | [INFO] |  | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 3267269 | Successfully deleted directory from path: /tmp/5F5D5E42-DA32-452E-8A90-80A985632510. Recursive: 1

01/08/18 16:23:37:948 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | Populating install data from Application JSON

01/08/18 16:23:37:960 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | Populating install data from Application JSON

01/08/18 16:23:37:968 | [INFO] |  | HDSetup | HDPIM | WorkFlowManager |  | HDPIM | 3267269 | Dependent product with sapCode ACR and version 10.1 will not be installed as same version is already installed

01/08/18 16:23:37:968 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | Sanitizing data for product-'Bridge CC'

01/08/18 16:23:37:969 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | HD Packager Version-'0.0.167'

01/08/18 16:23:37:973 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | Sorting packages to install

01/08/18 16:23:37:974 | [INFO] |  | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3267269 | Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282) selected for install

01/08/18 16:23:37:981 | [INFO] |  | HDSetup | HDPIM | TaskManager |  | HDPIM | 3267554 | Starting 'DOWNLOAD' task for Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282)

01/08/18 16:23:37:984 | [INFO] |  | HDSetup | HDPIM | DownloadManager |  | HDPIM | 3267554 | Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282) Download info - DownloadSize: 374401421, DownloadPath:'/tmp/3CE301D0-92ED-4601-8A6A-9D90EF24A65E'

01/08/18 16:55:36:178 | [INFO] |  | HDSetup | HDPIM | TaskManager |  | HDPIM | 3267555 | Starting 'EXTRACT' task for Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282)

01/08/18 16:55:36:185 | [INFO] |  | HDSetup | HDPIM | TaskManager |  | HDPIM | 3267554 | Completed 'DOWNLOAD' task for Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282), Time taken '1919' sec

01/08/18 16:55:36:196 | [INFO] |  | HDSetup | HDPIM | ExtractManager |  | HDPIM | 3267555 | Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282) Extract info - ExtractSize: 1156187255, ExtractPath:'/.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA'

01/08/18 16:55:36:330 | [INFO] |  | HDSetup | HDPIM | HDZIPHelper |  | HDPIM | 3267555 | starting decompression of file /tmp/3CE301D0-92ED-4601-8A6A-9D90EF24A65E/AdobeBridge8.0-mul.zip to folder /.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA with type Zip-Deflated

01/08/18 16:56:07:287 | [INFO] |  | HDSetup | HDPIM | HDZIPHelper |  | HDPIM | 3267555 | completed decompression of file /tmp/3CE301D0-92ED-4601-8A6A-9D90EF24A65E/AdobeBridge8.0-mul.zip at folder /.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA with type Zip-Deflated with status code 0

01/08/18 16:56:07:317 | [INFO] |  | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 3267555 | Successfully deleted directory from path: /tmp/3CE301D0-92ED-4601-8A6A-9D90EF24A65E. Recursive: 1

01/08/18 16:56:07:317 | [INFO] |  | HDSetup | HDPIM | TaskManager |  | HDPIM | 3267555 | Completed 'EXTRACT' task for Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282), Time taken '31' sec

01/08/18 16:56:07:317 | [INFO] |  | HDSetup | HDPIM | TaskManager |  | HDPIM | 3267556 | Starting 'INSTALL' task for Package (Name: AdobeBridge8.0-mul Version: 8.0.1.282)

01/08/18 16:56:07:600 | [WARN] |  | HDSetup | HDPIM | MoveDirectoryCommand |  | HDPIM | 3267556 | Failed to move directory '/.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA/1/Adobe Bridge' to '/System/Library/Components/PDFImporter.component/Adobe Bridge CC 2018'

01/08/18 16:56:07:600 | [FATAL] |  | HDSetup | HDPIM | InstallHelper |  | HDPIM | 3267556 | Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeBridge8.0-mul', version:8.0.1.282

01/08/18 16:56:07:601 | [FATAL] |  | HDSetup | HDPIM | InstallHelper |  | HDPIM | 3267556 | Error occurred in install of package (Name: AdobeBridge8.0-mul Version: 8.0.1.282). Error code: '146'

01/08/18 16:56:08:115 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 3267268 | Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeBridge8.0-mul', version:8.0.1.282

FATAL: Error occurred in install of package (Name: AdobeBridge8.0-mul Version: 8.0.1.282). Error code: '146'

WARN: Failed to move directory '/.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA/1/Adobe Bridge' to '/System/Library/Components/PDFImporter.component/Adobe Bridge CC 2018'

-------------------------------------------------------------------------------------

01/08/18 16:56:08:364 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Inside hdpimControlProgress for request type '2' with driverXML

01/08/18 16:56:08:364 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Exiting hdpimControlProgress with status '0'

01/08/18 16:56:08:686 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Inside hdpimTerminateSession

01/08/18 16:56:09:806 | [INFO] |  | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 3267112 | Successfully deleted directory from path: /.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA. Recursive: 1

01/08/18 16:56:09:809 | [INFO] |  | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 3267112 | Exiting hdpimTerminateSession, successfully closed session '0'

01/08/18 16:56:09:834 | [WARN] |  | HDSetup | OOBEUtils | CommBridge |  | OOBEUtils | 3267112 | Aborting write on pipe 6 , errno: 32

01/08/18 16:56:09:834 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 3267106 | Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeBridge8.0-mul', version:8.0.1.282

FATAL: Error occurred in install of package (Name: AdobeBridge8.0-mul Version: 8.0.1.282). Error code: '146'

WARN: Failed to move directory '/.adobeTemp/24C4ADB1-7FB2-4545-AA72-F395D5EF80BA/1/Adobe Bridge' to '/System/Library/Components/PDFImporter.component/Adobe Bridge CC 2018'

-------------------------------------------------------------------------------------

01/08/18 16:56:09:834 | [WARN] |  | HDSetup | OOBEUtils | CommBridge |  | OOBEUtils | 3267112 | Writing info packet to pipe failed with error code -1

01/08/18 16:56:09:843 | [INFO] |  | HDSetup | HDSetup | AppContext |  | HDSetup | 3267106 | *************************  END Adobe Setup  *************************

This topic has been closed for replies.
Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 8, 2018

Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud desktop apps.

B
blancnoelAuthor
Participant
January 9, 2018

i reinstalled Adobe CC app and i tried to install it in safe mode but still have the problem. Also I cant rename an app install folder because there is no Abode Bridge install folder by my programs...

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 9, 2018

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

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