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Chris184
Chris184
Participant
January 1, 2015
Answered

Adobe can not validate the serial number for CS6 Design Standard. What goes wrong?

  • January 1, 2015
  • 1 reply
  • 741 views

After purchasing and downloading and installing the CS6 Design Standard package serial number is requested,. After completing the SN (as sent) I get the following message: "We can not validate this serial CS6 Design Standard". What am I doing wrong

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

Hi, thank you so far...

step 3 says:

  1. Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.

I can find two lines in this file, such as:

127.0.0.1 lm.licenses.adobe.com

It will not be the intention to remove these rules anyway?


That entries are blocking the product to reach Adobe servers.

Move your hosts file to desktop and open it from there.

Then remove entries like " 127.0.0.1 lm.licenses.adobe.com " ( There should not be any Adobe related entries )

Once you have removed, close hosts window.

The drag the file back to etc folder and replace it with original hosts file.. ( open hosts once again and confirm there are no adobe entries.

Then try.


1 reply

Ethereal_Sunflower98BC
Ethereal_Sunflower98BC
Participating Frequently
January 1, 2015

Which Operating System you are using?

Chris184
Chris184Author
Participant
January 1, 2015

OS X Yosemite (10.10.1)

Ethereal_Sunflower98BC
Ethereal_Sunflower98BC
Participating Frequently
January 1, 2015

I would suggest you to check your hosts file entries once

You may locate the steps on below link ( step 3 )

Sign in, activation, or connection errors | CS5.5 and later

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