Adobe cancelled my Serial # for Master Collection CS6 without cause
Adobe just canceled my valid serial number for the education version of Master Collection CS6 because I couldn't produce an invoice from them. I have the Product Code, p/n number, bar code, Date purchased, email address used to register, serial number, and Eligibility verification from Adobe. When I called they passed me around to different people like a ping pong ball. Said they would call back in 24-48 hrs. They called back around 89 hours. I asked to be transferred to a supervisor and was put on hold and then the call disconnected. No callback. They said they would be more than happy to sign me up for a subscription.
Terrible customer service. I always have had good customer service before.
