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MelWr
Participant
May 29, 2019
Question

Adobe Captivate 9 - problem publishing in HTML5 output only

  • May 29, 2019
  • 1 reply
  • 212 views

Hi, in preparation for Flash end of life I've started re-publishing all my Captivate courses using HTML5 output only.  One of my courses will not play once published as HTML5 only. I've tried in SCORM Cloud as well (to rule out LMS as the problem). The course hangs and I get these parser warnings.  I cannot work out how to fix this - can anyone help please?

Parser Warnings
  • The external metadata referenced at /courses/CG3GRD95DO/IncidentAwareness_V3.2_FINAL_HTML386e195c-29f9-412d-9516-b20dad4e1e9c/0\metadata.xml could not be opened. The specific exception was: org.xml.sax.SAXParseException; lineNumber: 57; columnNumber: 29; The reference to entity "NZ" must end with the ';' delimiter.. [4001] (Manifest Level Metadata)
  • The external metadata referenced at /courses/CG3GRD95DO/IncidentAwareness_V3.2_FINAL_HTML386e195c-29f9-412d-9516-b20dad4e1e9c/0\metadata.xml could not be opened. The specific exception was: org.xml.sax.SAXParseException; lineNumber: 57; columnNumber: 29; The reference to entity "NZ" must end with the ';' delimiter.. [4001] (Item 'BUP020_ORG')
  • The external metadata referenced at /courses/CG3GRD95DO/IncidentAwareness_V3.2_FINAL_HTML386e195c-29f9-412d-9516-b20dad4e1e9c/0\metadata.xml could not be opened. The specific exception was: org.xml.sax.SAXParseException; lineNumber: 57; columnNumber: 29; The reference to entity "NZ" must end with the ';' delimiter.. [4001] (Resource 'BUP020_SCO_RES') (Resource 'BUP020_SCO_RES')
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1 reply

Mylenium
Legend
May 29, 2019

Impossible to know without any clue about what the file actually contains, but just judging from the warnings there is clearly a line termination issue. Have you actually checked your publisher info inside the project? you could have slipped in a special character or indeed a semicolon that messes with the string interpretation and throws things off. same for text fields etc.. Somewhere there's likely a hiccup.

Mylenium

MelWr
MelWrAuthor
Participant
May 29, 2019

Thank you for your help. I've inherited a previous designer's course so always hard to decipher. I've managed to track down the slide causing the problem so I guess I continue the process of elimination. Thanks again.