Adobe CC app manager failed instalation

Forum|Forum|10 years ago
September 5, 2015
1 reply
424 views

Hi,

I`m trying to install the app manager but i keep getting an error. I`m attaching a screenshot bellow. Any ideas on how to fix this? I`ve been trying to fix this for the last 2-3 weeks with no succes.

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Sheena Kaul

Legend

Hi Calin,

Please try the steps below:

Uninstall the Adobe CC desktop app from the machine (Creative Cloud Help | Uninstall the Creative Cloud desktop app)
Set the permissions to 'Read and write' on Adobe folders for the all the users in the following locations:
- /Library/Application Support/
- /Users/[user name]/Library/Application Support/
Restart the machine.
Install the Adobe CC desktop app (Creative Cloud Help | Creative Cloud for desktop)

Regards,

Sheena

calinbaleaAuthor

Participant

I did the first step and I get the error you see bellow. Should i ignore it and go on?

Sheena Kaul

Legend

Try to Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

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