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Participant
April 20, 2020
Question

Adobe CC apps suddenly crashing!

  • April 20, 2020
  • 2 replies
  • 723 views

I have been using Adobe Creative Suite with Mac OS 10.15.4 (Catalina) with no issues. At 11 pm last night, the apps were fine. Today, everything is crashing. I can't open inDesign, Adobe DC, or Photoshop without getting the 'wheel of death,' and 'not responding' in the Force Quit window. Those are the apps I have tried to open, and the ones I cannot be without. I've got to get them working!

 

Per a suggestion in the Community, I went back to inDesign 15.0.1, have cleared caches, shut down and/or restarted the computer multiple times, but still - nothing will open. Photoshop and Acrobat open, but then I get the 'wheel' and can't do anything. With inDesign, the app on the dock bounces like it's going to open, then nothing.

 

HELP! I'm pretty desperate. Thank you to anyone who has experience with this.

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2 replies

Participant
April 20, 2020

Thank you! It occurred to me that I should add that the Adobe apps seem to be working fine on our Mac Pro laptop using the same OS.

Just Shoot Me
Legend
April 20, 2020

I moved your post over from the poorly named Community Help forum to a better forum.