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patricks55732670
Participant
October 17, 2018
Answered

Adobe cc billing?

  • October 17, 2018
  • 1 reply
  • 271 views

I am a Canadian traveling around Australia for a year and just tried to buy a new plan.

When I typed in my details in the billing portion I used my Canadian address and It then highlighted the boxes in red and says  Please enter a valid street address.

Do I need to have an Australian address in order to purchase a new plan?

Does my computer recognize I am in Australia, and I have to have an address as well as pay at Australian pricing?

This topic has been closed for replies.
Correct answer Abambo

The requirement is that your payment information is in-line with your address. So if you are using a Canadian credit card you need to enter your canadian address and need to access the web site via the Canadian region:

Fo me, Adobe detects the country I'm in (as the IP address is allocated to a company in the country I'm in) and asks me if I want to change, when I set a different country (what I'm doing from time to time to get screen shots in a different language).

So if you set Canada as your Adobe region, you credit card is from Canada and your Address is a correct Canadian address, you should be able to buy the program you intend as if you where physically in Canada.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 17, 2018

The requirement is that your payment information is in-line with your address. So if you are using a Canadian credit card you need to enter your canadian address and need to access the web site via the Canadian region:

Fo me, Adobe detects the country I'm in (as the IP address is allocated to a company in the country I'm in) and asks me if I want to change, when I set a different country (what I'm doing from time to time to get screen shots in a different language).

So if you set Canada as your Adobe region, you credit card is from Canada and your Address is a correct Canadian address, you should be able to buy the program you intend as if you where physically in Canada.

ABAMBO | Hard- and Software Engineer | Photographer
patricks55732670
Participant
October 17, 2018

Thanks I ended up getting frustrated and used my Australian address and

payed the excessive pricing!