Adobe CC installation hangs and crashes - uninstall "completed with errors"
I have followed every guide I could find on this site and nothing is working. I need Adobe Creative Suite for school and need a fix to this ASAP.
Some notes:
- I have had this program installed on this computer before without any issues, but after doing a factory reset I cannot get it to install
- I have tried disabling antivirus/firewall protection before install/uninstall and/or using the Adobe CC removal tool
- I run everything as administrator, using the administrator account
- Adobe CS2 products install and operate perfectly (I would use them instead but I pay for CC and, as I already said, need it for school)
- Computer specs: ASUS with Intel i5-4460 CPU @ 3.20GHz, 8 GB RAM, 64-bit OS, x64-based processor, Windows 10 Home, Version 1803 and OS build 17134.285
- Computer is no more than 3 years old and Windows 10 is fully updated as of 10/5/2018
Whether I try to install the CC *or* Photoshop app, the installation windows pops up, the wheel spins 3-4 times, and then it freezes and closes. While the removal tool seems to work just fine, the uninstaller keeps saying it "failed with errors" every time I run it. I've run out of options and don't know what to do.
Here are the contents of my Adobe CC Removal Tool log: https://pastebin.com/raw/bacPNiPy (As I've tried the tutorials on this site a couple of times, I ran this more than once-- don't know if that matters)
Please help!
Message was edited by: Michelle Foutty (edited for clarity)
