Adobe CC membership won't run on other computer. Help!

Forum|Forum|5 years ago
March 29, 2021
1 reply
176 views

I bought the Adobe CC membership so that I can use products, but I first bought it on another computer. Now, when I log in using this one, it shows that I don't have te membership, even though I do. Please help!

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John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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