Skip to main content
gaetanol85441656
Participant
February 1, 2019
Question

Adobe cc non si aggiorna

  • February 1, 2019
  • 1 reply
  • 198 views

Nella barra delle applicazioni mi appare questo

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 1, 2019

restart your computer and retry updating.

if that fails at less than 6%, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html