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Participant
July 5, 2013
Question

Adobe CC removed completely from my system automatically?

  • July 5, 2013
  • 1 reply
  • 379 views

I purchased a single user license for Adobe CC, but own many computers.

I only need to use one at a time, but wanted to have the software installed on multiple systems and just move my authorization around based on my needs at that time.

It seems that the software has been completely wiped off of my first system (possibly) upon the installation of my 4th system. In addition, I am not able to even sign into adobe CC to fix this problem after de-authorizing all other systems.

Is this normal??

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
July 5, 2013

Chris activation and removal of the software are two separate items.  It is likely there is another reason which the software is no longer available on the computer.  Does anyone else have access to the computer?  Do you have full administrative access on the computer?  Is there any other system managment software which might affect the applications installed on the computer?

Participant
July 5, 2013

No, I am the only one with administrative rights to the computer, and pretty much the only one that uses the computer.

While I did do a cache clear out of the computer about a week ago, I can't see that it would have uninstalled the entire Adobe CC suite.

thank you for the thoughts!