Skip to main content
Participant
July 26, 2021
Question

Adobe CC Utilizes 100% Total Utilization of all discs in Windows 10 (Intel 10th & 11th Gen Systems)

  • July 26, 2021
  • 1 reply
  • 81 views

Versions: Adobe CC 2020-Now
OS: Windows 10
CPU: 10th & 11th Gen Systems

 

Issue: DuringWindows 10's startup phase, Adobe CC apps and processes bring our computers up to 100% disc utilization. Adobe CC apps and processes congest resources for at least 25 minutes. After our systems fall back to 0% disc utilization, the use of Adobe Photoshop CC triggers the issue again. Adobe Photoshop CC eventually haults all functionality of our systems.

How we found the issue: While several of our systems were starting up, we took a close look at the task manager. We discovered over 10 Adobe processes flooding up our system resources. As a result of seeing so many processes, we systematically showdown each task. Upon watching the systems hit 0% utilization, we decided to test a theory by uninstalling Adobe CC. During the next startup phase, the system stayed up at 100% disc utilization for 5 seconds.

Adobe Creative Cloud creates the problem at start-up.

Adobe Photoshop's interaction with Creative Cloud Desktop might be triggering the issue to occure again.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    July 26, 2021

    do you have a team or enterprise subscription?