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Participant
December 11, 2020
Question

Adobe CLoud doesnt recognize my device anymore

  • December 11, 2020
  • 1 reply
  • 383 views

hey

just having this after the update today.

The adobe cloud and photoshop run on the same pc. Now it tells me one license has to be deactivated - the other is on my laptop. 

BUT I dont want to relounce it since I dont know if it will keep my brushes and all the settings.

SO how can I tell it that it's on the right PC already? 

 

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1 reply

Jeffrey_A_Wright
Legend
December 11, 2020

Marion, please see https://helpx.adobe.com/mena_en/download-install/using/install-apps-number-of-computers.html#activate for steps you can take to activate on the current computer.  You can find more information on how the activation process works at https://helpx.adobe.com/mena_en/download-install/using/device-activation-limit.html.