Adobe Cloud Downloading But Not Installing (No Error Message)

I just got a Macbook Pro (mid 2014) version 10.11.14, and I'm trying to instal Adobe Cloud (I have a subscription). The application downloads fine, but when I open the installer, double click, put in my mac password as prompted to make changes, the dialogue window disappears and nothing more happens. Nothing installs, no loading bar comes up, nothing. I read on a similar question that erasing all traces of previous adobe products off the computer was necessary, but adobe has never been installed on this computer before. Anyone run into this before?