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mohamedqasem
mohamedqasem
Participant
July 14, 2018
Answered

Adobe Cloud installer stops at exactly 43% everytime

  • July 14, 2018
  • 1 reply
  • 1255 views

I had installed adobe creative cloud before, but it stopped working. I tried to reinstall it. It would stop at 43% exactly every time. I tried uninstalling it, but it doesn't uninstall.

I found that some people had the same issue at 42%. I followed suggested resolution, but it didn't work.

Can anyone suggest I should go about this?

Thanks

This topic has been closed for replies.
Correct answer kglad

if you have an app hanging:

1) Log out of CC

2) Close all CC applications eg Photoshop, Illustrator etc.

3) Reopen CC

4) Begin Download again

if the cc desktop app installer itself is hanging, remove the files from your temp/tmp folder and retry.

https://forums.adobe.com/message/10175407#10175407

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 14, 2018

if you have an app hanging:

1) Log out of CC

2) Close all CC applications eg Photoshop, Illustrator etc.

3) Reopen CC

4) Begin Download again

if the cc desktop app installer itself is hanging, remove the files from your temp/tmp folder and retry.

https://forums.adobe.com/message/10175407#10175407

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