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Participant
February 27, 2019
Answered

adobe cloud no update

  • February 27, 2019
  • 1 reply
  • 222 views

Mac os  Majove 10.14.3

Model Name: MacBook Pro

  Model Identifier: MacBookPro11,2

  Processor Name: Intel Core i7

  Processor Speed: 2.5 GHz

Lightroom is stuck in version 17.0 and photoshop is stuck in version 20.0

Adobe cloud says there aren't any updates available.

I have tried to logout of the cloud and login no change.

I tried to remove  AdobeUpdaterPrefs.dat (no luck)

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here: Available updates not listed for Adobe Creative Cloud applications

1 reply

AxelMattCommunity ExpertCorrect answer
Community Expert
February 28, 2019
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI