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Participant
January 27, 2025
Question

Adobe Cloud Storage full even though I don't have any file stored

  • January 27, 2025
  • 1 reply
  • 203 views

Hello,

It says I reached the 20gb stroage limit even though I don't have anything stored in my Adobe Cloud. I checked directly throught the web version and all folders are empty, even the deleted files folder. Both my Photoshop and Lightroom apps are also empty. What can I do?

1 reply

kglad
Community Expert
Community Expert
January 27, 2025
Participant
January 27, 2025

I have checked all these folders and they are all empty. 

kglad
Community Expert
Community Expert
January 27, 2025

then reset the cc app and see if that corrects.