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Participant
February 12, 2022
Question

Adobe compatibility with iMac 2013

  • February 12, 2022
  • 3 replies
  • 125 views

When I try to use photoshop it says your graphic processor is incompatible insufficient vram 1073 mb of 1500 mb required 

This topic has been closed for replies.

3 replies

ProDesignTools
Community Expert
Community Expert
February 16, 2022

What version of macOS are you running? You may still be able to use an older version of Photoshop with your subscription.

Legend
February 15, 2022

Sounds like you have an iMac with an nVidia video card. Yes, your video card is too old and underpowered to support GPU acceleration in Photoshop.

This article has more info:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

John T Smith
Community Expert
Community Expert
February 12, 2022

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1