adobe creativ cloud install but not open and not of my mac

Forum|Forum|8 years ago
December 11, 2017
3 replies
384 views

adobe is not help! i can not more work on my mac laptop with high sierra photoshop not work, lightroom not work and crativ cloud not opnen and not finmd on my mac programs eaht the is this i mus work with that....-

Creative Cloud

This topic has been closed for replies.

marcb69625414Author

Participant

ich hab echt kein bock mehr

marcb69625414Author

Participant

es kommt immer testphase abgelaufen und aktievieren geht nicht

M

MelissaLA88

Participating Frequently

Did you uninstall and reinstall? Run the cleaner after the uninstall? Are you sure you're properly signed in? Could you provide us with a screenshot?

John T Smith

Community Expert

Every time Apple changes their operating system people have problems

What may work is to remove and reinstall

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded