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Participant
November 19, 2019
Question

Adobe Creative Cloud 2020 Update

  • November 19, 2019
  • 1 reply
  • 151 views

A number of my creative cloud applications are not functioning correctly. When I first start up Illustrator and Photoshop, they will not open anything. It will say "could not complete the open command because of a program error." It also won't let me place objects embedded. I can tap on an action and it will loud for a second and then nothing happens. 

 

Am I doing something wrong? Is anyone else having issues with the new updated versions?

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1 reply

Nancy OShea
Community Expert
Community Expert
November 19, 2019

After installing,  did you restart your computer?

Which operating system are you using?

 

Nancy O'Shea— Product User & Community Expert