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Participant
February 5, 2020
Question

Adobe Creative Cloud Apps won't download

  • February 5, 2020
  • 1 reply
  • 372 views

I just recently got a student subscription with adobe so i used a school email. I'm curretly using my sister's laptop until i get mine but when i try to download the adobe creative cloud apps a message pops up saying we will email you a link so you can start downloading so when i got the link it made it seem like my sister sent it me but when i did press the link it took the same page saying we'll email you a link. I'm not sure if its because my sister's email is the primary of the laptop or I don't know i just need the apps downloaded as soon as possible and I don't wanna struggle tryna dowload them on my own laptop when i get it

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1 reply

S_Gans
Community Expert
Community Expert
February 5, 2020

Download the Adobe Creative Cloud Application (https://www.adobe.com/creativecloud/desktop-app.html). From within there, log in with the username/password for YOUR Adobe account. Once logged in, and the system recognizes you, you'll see all the available download links for your subscription.

Adobe Community Expert / Adobe Certified Instructor